FAQ

The person who will adopt the animal must appear in person, and meet the requirements listed under “How to Adopt.” You will visit with an adoption Counselor who will discuss your plans for the animal, and your ability and willingness to meet the animal’s needs. Our priority is placing each animal in a great situation, so no animal is returned. We want you and your chosen pet to be a wonderful match!

The person who will adopt the animal must appear in person, and meet the requirements listed under “How to Adopt.” You will visit with an adoption Counselor who will discuss your plans for the animal, and your ability and willingness to meet the animal’s needs. Our priority is placing each animal in a great situation, so no animal is returned. We want you and your chosen pet to be a wonderful match!

We are in downtown Plano. Our address is 1700 J Avenue, Plano, TX 75074.

We are a non-profit rescue shelter, and all our funds are generated through fundraising and adoption fees. Most area shelters receive money from their city. We work diligently to keep our adoption fees low so they won’t be a barrier to adoptions.

No, we do not accept surrenders of any kind. We only rescue FROM municipal shelters, rescuing animals in danger of euthanasia. Please take the animal to your city’s Animal Services shelter (they only accept animals if you are a resident of that city). Here is a list to help (click on the city for their website):

If your city shelter is at capacity, you can try these no-kill shelters:

No, we do not have veterinary services on site. We work with East Plano Murphy Pet Hospital for medical services for our animals. If you need Vet services, please find a practice near you. These websites can help:

Unfortunately, no. Once animals are made available for adoption, they go to the first qualified person who completes the adoption process.

Part of our reason for discussing your interest in an animal is to understand your home and how the new animal will fit in. If you have a dog and want to adopt another, we have an area where you can bring your dog for a “meet and greet” with the new dog. We know a lot about our animals, but the work of making them feel at home and training them does fall to you.

Sorry, we do not allow adoptions unless the new “owner/parent” is present. We need to be sure the person who will keep the animal is a good fit for the dog or cat you have in mind. Bring the person in…you might be surprised about which animal they bond with!

We occasionally have a situation where, for example, a child proves to be allergic or the dog or cat battles with the current pet. First, we try to help you work through the problem. If it can’t be resolved, part of the adoption contract is that you must return the animal to Second Chance. We will take care of the animal and find it a new home. The original adoption fee is not refundable if an animal is returned.

Yes! Also, we’re always in need of litter, paper towels, cleaning supplies, etc. Click here to see a more detailed list of our current needs. Thank you!

No, just our cat and dog furry friends!

One of our favorite questions!   Click here for more information

In a nutshell: volunteers help take care of the dogs and cats! They help take the dogs outside for potty breaks and bring them back in, clean up the indoor kennels, poop scoop the outdoor kennels, clean cat litter boxes, fill waters, give the animals baths, do laundry and dishes, and help feed the dogs during feeding time. After more training, volunteers can take the dogs for walks. They can also learn how to help animals find homes by becoming an adoption ambassador. After they are done cleaning, volunteers get to play with the dogs and/or cats.

A minimum of 4 hours a month is required (about 50 hours yearly). If you can commit to 4-6 months of volunteering, that’s great! However it is not required.

You must be at least 16. If you are 15, you may submit your application up to 1 month before your birthday.

Just like the rest of us! We’d love to have you on our team for whenever you’re available.

We would love for you to play with them …after you are finished with your volunteering work 🙂